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Support and Management Executive

Greetings by:
A Plan by Consultants Team

We are Research and Consulting Organisation, Founded in 1994, Reinvented in 2019(India), we are the research and advisory company. We’ve expanded well beyond our flagship technology research to provide any institutes, industry and individuals across the globe with the indispensable research, education, advice and tools they need to achieve their mission-critical priorities and build the organizations of tomorrow.

Together with our clients, we work towards the future of business so that a more successful world takes shape.

Area of Functioning: Support & Management Executive (Exp: 2-5 Years)

Basic Understanding

  • Google Meet, Mails, Chats, Hangout

  • Webcam, Audio

  • Internet connectivity

  • Availability of 6.5 hours for each day.

Job Responsibilities for Support

  • Serving customers by providing products and services information and resolving product and service problem

  • Attracting all the clients and customers by consulting, answering related to their questions and suggesting information about other products and services

  • Opening customer and clients accounts by recording account information

  • Resolving all the issues by clarifying the customer’s and client’s complaint by determining the cause of the problems and explaining the best solution to solve the problem,

  • Maintaining financial accounts by processing customer and clients adjustments

  • Recommending potential services to the management by collecting the information and analyzing the needs

  • Preparing all the service reports by collecting and analyzing customers and clients information

  • Contributing to team effort by accomplishing related results are needed

Education Required

University or college degree is an asset

Qualifications Required

  • Previous experience, especially in particular industry, preferred

  • Familiarity with office software and phone system is a plus

Skills Required

  • A candidate must have support specialization that focus on companies and corporations

Technical Skills

  • Market Knowledge

  • Problem Solving

  • Documentation Skills

  • Listening

  • Resource Planning

  • Resolving Conflict

Behavioural Skills

  • Good interpersonal and customer care skills

  • Accurate in record keeping

  • Product knowledge

  • Possessing excellent verbal and written communications skills

  • Multitasking

  • Time Management

  • Work Planning and Management

Other Job Openings

Support and Management Executive

Skills and Experience Required

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